I have played and loved video games for as long as I can remember, ever since I first got my hands on a NES as a child. For me it was the start of a long lasting fascination and enthusiasm for the medium.
After years of following the games industry as a keen observer, I realised a lifelong dream and became part of it, first as a freelance games journalist, then as a QA tester at Frontier Developments.
Over the last seven months, I’ve been employed at Frontier Developments as a QA tester, where I contributed towards the spaced-based MMO, Elite: Dangerous. I worked on both the PC and Xbox teams, where I scrutinised the game, creating bug reports in Jira, composing test cases in Test Rail, and examining outputs, netlogs, and crash dumps in Visual Studio. I learnt to manipulate the game using debug commands, edit and adjust user’s accounts via an admin tool, and locate and replicate complex series of bugs. I regularly worked with both the Oculus Rift and HTC Vive, and was selected to represent the company, manning the HCT Vive Elite: Dangerous demo at EGX 2015. I was also trusted, as part of a team, to interview prospective Frontier QA employees. This overall experience honed my analytical abilities and methodical approach, requiring patience and persistence, and served to further inspire me to pursue my goals of working in the industry.
Before that, I was employed as a Business Support Administrator at Home First, a social services provider working on behalf of Suffolk County Council. Acting as a liaison for health practitioners, I was responsible for allocating healthcare, maximising efficiency whilst ensuring patient satisfaction. As you can imagine, this involved processing vast amounts of confidential data and refined communication skills. I corresponded with both carers and patients on a daily basis, and a keen sense of tact and empathy are essential when dealing with those in trying circumstances. All feedback was passed on to relevant departments, and used to improve our service and strengthen our reputation and relationships. Multitasking and time management skills were essential in this role, as were organisation and problem solving abilities.
In the years preceding this, I worked as a freelance games journalist, creating reviews, news articles, and features for multiple websites. Apart from considerably improving my writing skills, this vocation developed my diagnostic capabilities and gave me a keen eye for detail. When delivering content for a community, reader interaction is essential. Through forums and social media, I would regularly correspond with gamers; involve them in discussions, and often the articles themselves. A core aspect of games journalism is to convey findings in a way that is easy to understand. This skill, I believe, will prove invaluable in creating reports and relaying feedback to a development team. This position also relied heavily on teamwork. As part of an international staff, timing and co-operation were crucial in keeping a steady stream of up-to-the-minute content flowing. And as much of this work was completed from home, it required a tremendous amount of motivation, self-discipline, and initiative to undertake.
I believe, given the opportunity, I will bring a number of attributes that would prove useful to any organisation. I am hard working, conscientious and completely dedicated, bringing energy, enthusiasm, and focus to my work. I demand high standards of myself and seek to produce output of the utmost quality in everything I do. I am proficient in graphic design, video editing, audio sequencing, and web design, and am fully competent in the use of Microsoft Office and similar software.
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