According to Maxis general manager Lucy Bradshaw, Sim City’s technical issues are “almost behind us.” In a recent update on SimCity’s official site, Bradshaw claims the number of game crashes have been considerably reduced since launch.
“I’m happy to report that the core problem with getting in and having a great SimCity experience is almost behind us,” Bradshaw wrote. “Our players have been able to connect to their cities in the game for nearly 8 million hours of gameplay time and we’ve reduced game crashes by 92% from day one. A combination of optimizing our server architecture and response times, deploying these enhancements on both a series of new and the original servers and issuing a few critical client updates has achieved getting virtually everyone into the game and, once in, having a great time building cities and sharing regions.”
She also admitted that “I had hoped to issue an ‘All-Clear’ tonight, but there are still some elements coming together. Tonight and tomorrow we’ll be monitoring each server and gameplay metrics to ensure that the service remains strong and game is playing great. We need a few more days of data before we can assure you that the problem is completely solved and the game is running at 100 percent.”
Bradshaw declared that “tens of thousands of new players are streaming into the game every day” and that “the confidence our fans have shown is truly humbling.” She added that “I can’t begin to explain the way a development team feels when something you’re proud of is threatened at launch. Our biggest fear was that people who love this franchise would be scared off by bad reviews about the connectivity issues.”
“For that support – that incredible commitment from our fans — we are deeply grateful,” Bradshaw confided. “As the general manager of Maxis, I want you to know that we cherish your faith in us, and the love you’ve shown for this franchise. Thank you very much.”
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Rob Gisbey is a games journalist and music production graduate from Bury St Edmunds, Suffolk. To listen to his acoustic demo, read his articles and listen to the VxM Videogames Podcast head to his blog.